FAQ's
HOW IS OUR JEWELLERY PRODUCED?
All our jewellery is handmade in England to the highest standards, using traditional techniques and methods. As such, all pieces may vary slightly in appearance and retain a unique handcrafted quality.
WHICH MATERIALS DO WE USE?
All of our silver jewellery is made using Sterling Silver chain and components.
All of our gold jewellery is made using 14ct Gold Filled chain and components.
All gold charms used in our jewellery are produced in sterling silver and plated in 18ct gold
All stones are natural and hand-cut, making each piece unique. Differences and slight flaws may therefore occur.
All our jewellery is nickel free.
WHAT IS GOLD FILLED JEWELLERY?
Gold Filled is an affordable alternative to solid gold jewellery.
Whilst retaining the feel and appearance of solid gold, it offers a quality that is superior to that of traditionally gold plated pieces and it does not fade and wear as easily as gold plated jewellery does.
Cared for properly, gold filled jewellery retains its lustre and colour far longer and contains approximately 80% more gold.
JEWELLERY CARE//
Heavy wear and rough conditions will affect how your jewellery looks.
To keep your jewellery sparkling we do advise removing jewellery before showering, swimming, excercising or sleeping!
We also recommend waiting until your body lotions and perfumes have settled before putting it on again.
Please remove it before bathing and avoid salt water, chlorine, cosmetics and cleaning products.
It is important to note that sterling silver and gold filled jewellery naturally tarnishes with exposure to air and is also succeptible to tarnish when in constant contact with perfumed products, body lotions, perspiration and chemicals such as chlorine.
CLEANING YOUR JEWELLERY
To retain its colour and lustre we recommend you clean your jewellery with warm water and some diluted fairy liquid. It is best to use a very soft toothbrush to carefully remove the dirt and a soft cloth to dry and shine.
If over time, your jewellery becomes dull and loses its sparkle, we offer a replating service on all our products. We also offer a repair and re-conditioning service to keep your jewellery looking its best. Prices start at £15. Please get in touch for a quote.
DO WE DO GIFT WRAPPING?
Each piece of jewellery will come gift-wrapped in our signature black and gold jewellery boxes with a black interior at no extra charge.
We also offer a gift-wrapping service for £2.50.
Please get in touch for gift options.
COMMISSIONS//
Please get in touch with any queries regarding private commissions.
We are happy to tailor-make a piece of jewellery to suit you with your own requirements.